Contact Sweepstakes Casino

How to Reach Us

Whether you have a question about one of the platforms we've reviewed, spotted something that needs updating, or want to raise a concern about our content, we want to hear from you. This page explains the best ways to get in touch with the team behind Sweepstakes Casino.

We are an independent comparison and review site covering sweepstakes casinos and social casinos available to players in the United States. We do not operate any gaming platform ourselves, and we cannot access your account at any third-party site — for account-specific issues, you'll need to contact the platform directly.

General Enquiries

For questions about our reviews, editorial process, or the sweepstakes casino model more broadly, reach out by email:

Email: [email protected]

We aim to respond to all messages within two business days. Please include as much detail as possible so we can give you a useful answer.

What We Can Help With

Questions about how the sweepstakes model and dual-currency system work
Feedback on any of our platform reviews or ratings
Factual corrections or updates — if something on the site is out of date, we want to know
General queries about Gold Coins, Sweepstakes Coins, and how prize redemption typically works
Questions about our editorial standards and how we assess platforms
Affiliate and partnership enquiries
Responsible play concerns — we take these seriously and are happy to point you toward the right resources

What We Cannot Help With

Because we are an independent review site and not a gaming operator, there are things outside our remit:

Account access or login issues — contact the platform's support team directly
Coin balance disputes or redemption problems — these must go to the relevant platform
Legal or tax advice — prize redemptions may be subject to federal and state tax rules; consult a qualified adviser for personal guidance
State-specific eligibility decisions — availability of sweepstakes casinos varies by state and operators set their own rules; check directly with the platform

Responsible Play

If you or someone you know is finding it difficult to manage time or spending on social casino platforms, please visit our Responsible Gambling page. It lists resources and guidance for players in the United States. You can also contact us directly and we will do our best to point you in the right direction.

Editorial and Affiliate Disclosure

Sweepstakes Casino is an independent affiliate website. We may earn a commission when readers visit a platform through one of our links. That commercial relationship does not influence how we rank or review platforms — our assessments follow a consistent editorial process, and commission does not buy position. You can read more about who we are and how we work on our About Us page, and our full Terms and Conditions are also available.

About the Content on This Site

Our reviews cover sweepstakes casinos operating under a promotional sweepstakes model — not traditional real-money online casinos. These platforms use a dual-currency structure: Gold Coins (or equivalent) for free-play entertainment with no redemption value, and Sweepstakes Coins (or equivalent) that may be redeemable for prizes subject to eligibility, verification and the platform's terms. No purchase is ever necessary to participate; all legitimate sweepstakes platforms offer a free alternative method of entry.

We research and verify the platforms we cover, but offers, eligible states and platform terms change frequently. Always confirm current details directly with the operator before signing up or making any purchase.

All content is written for adults aged 18 and over. Some platforms set a minimum age of 21 in certain states.

Get in Touch

We read every message and will do our best to respond promptly. If your query is urgent, please make that clear in the subject line. We look forward to hearing from you.